Privacy Policy
Last updated: Crust & Ember Pizzeria respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from Crust & Ember Pizzeria at docksidecollective.xyz (the “Site”).
1. Information we collect
We collect information you provide directly to us, such as when you place an order, create an account, subscribe to updates, or contact our team. This may include your name, address, phone number, and payment details. We also automatically collect information about your device and activity on the Site through cookies and similar technologies. This includes IP address, browser type, pages visited, and referring site. We may combine information from your use of the Site with information from our partners to provide a better experience and improve our services.
2. How we use your information
We use your information to process orders, manage your account, and communicate with you about orders, promotions, and updates. We may use data to improve our menu, tailor offers, and enhance website functionality. For security and fraud prevention, we may analyze usage patterns and monitor for unusual activity. If you have provided contact details, we may respond to your inquiries and provide customer support. We will not use your data for purposes incompatible with these aims without your consent.
3. Cookies and tracking technologies
We use cookies and similar technologies to recognize you when you return, understand your preferences, and measure the effectiveness of our marketing. You can manage cookie settings in your browser. Disabling cookies may affect the functionality of the Site and limit certain features.
4. Sharing your information
We may share your information with trusted service providers who assist with payment processing, order fulfillment, email communications, and analytics. We require these partners to protect your information and use it only for the purposes we specify. We do not sell your personal data to third parties for their own use. In certain circumstances, we may disclose information to comply with law, protect our rights, or enforce our terms.
5. Security
We implement reasonable technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. While no method of transmission over the internet or electronic storage is completely secure, we strive to protect your information to the best of our abilities.
6. Data retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we remove it or anonymize it in a secure manner.
7. Your choices
You may review and update your account information, opt out of marketing communications, or withdraw consent where applicable. You can contact us at +44 20 7946 0958 for assistance. If you are located in regions with data protection laws, you may have rights to access, correct, or delete your personal information, subject to applicable law.
8. Children
The Site is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information to us, please contact us to have it removed.
9. International transfers
Your information may be transferred to and processed in countries outside your country of residence, including United Kingdom where data protection laws may differ. We require safeguards to protect your information in accordance with this Policy and applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of changes as required by law. Continued use of the Site after any modification constitutes your acceptance of the updated policy.
11. How to contact us
If you have questions about this Privacy Policy or our privacy practices, please contact our team via +44 20 7946 0958 or through the contact options provided on docksidecollective.xyz.
12. Miscellaneous
In case of any mention of beverages in our communications or menu descriptions, we ensure all options are juices choices such as juice or soda. We want to provide a welcoming experience for all guests while maintaining clarity about our offerings.
Crust & Ember Pizzeria is the data controller for your personal information. For purposes of this policy, the following details may be relevant: Crust & Ember Pizzeria, docksidecollective.xyz, +44 20 7946 0958, £, SW1A 1AA, United Kingdom, London, 12 Pizza Lane.